> ## Documentation Index > Fetch the complete documentation index at: https://docs.jengolabs.com/llms.txt > Use this file to discover all available pages before exploring further. # Appointments (Beauty OS) > Create, manage, and use appointments ## Creating an appointment Calendar or Appointments list with “New appointment” 1. Go to **Appointments** or **Calendar**. 2. Click **New appointment** (or **Add appointment**). 3. Select **client**, **service(s)**, **staff**, **date and time**. 4. Set status (e.g. confirmed) and save. 5. The client and staff can get a confirmation or reminder if email/SMS is configured. ## Managing appointments * **View** — Switch between day, week, or list. Filter by staff or client. * **Reschedule** — Open the appointment and change the date or time. Optionally send an update to the client. * **Cancel** — Cancel and optionally notify the client. * **No-show** — Mark as no-show so you can track and optionally run a follow-up workflow. * **Complete** — Mark as completed so it appears in the client’s history and in reports. ## Reminders and follow-ups If your organization uses workflows or notifications: * **Reminders** — e.g. send a reminder the day before or a few hours before. * **Follow-ups** — e.g. after first visit, send a thank-you or request a review. * **No-show follow-up** — Trigger a message or task when an appointment is marked no-show. Configure these in **Workflows** or **Integrations** (or ask your admin). ## Clients booking via agent or channel If you use an **agent** or a **booking channel** (e.g. website widget), clients can request or book appointments. The agent uses your **knowledge base** and **workflows** (e.g. check availability, create appointment). You can still see and edit all appointments in **Appointments** or **Calendar**.