What is the workspace?
Your workspace is your organization in Jengo. It holds your properties (listings), units, tenants, vendors, issues, workflows, and agents. One workspace per company or portfolio.Steps
1. Sign in
Open your Jengo URL and sign in. Confirm you’re in the right organization (e.g. name in the header or Settings).2. Add properties (listings)
- Go to Portfolio → Listings (or Properties).
- Click Add property (or Add listing).
- Enter name, address, and any type or category.
- Save.
3. Add units
- Open a property.
- Go to Units and add units: number or name, rent, optional details.
- You can assign tenants later.
4. Add vendors
- Go to Portfolio → Vendors.
- Add vendors: name, contact, specialties (e.g. plumbing, electrical).
- Link them to properties if your setup uses property–vendor links.
5. Add tenants (residents)
- From a property or unit, add Tenants (or Residents) and link them to units and contact info.
- Use this for messaging, scheduling, and workflows.
6. Optional
- Owners — Add and link to properties if you use owners.
- Invite teammates — Settings → Team or Invitations; add members and roles.
- Integrations — Connect Stripe, Slack, or email/SMS in Settings if enabled.
Next steps
- Using workflows — Run maintenance workflows.
- From issue to resolution — Full maintenance path.